1.1 This Privacy Policy ("Policy") describes how jeslot ("jeslot," "we," "us," or "our"), operator of the online gaming platform available at jeslot.asia, collects, processes, uses, stores, and protects personal data relating to individuals who access or use the jeslot Platform ("Members," "you," or "your").
1.2 jeslot is committed to protecting the privacy and security of all personal data we handle. We process personal data in accordance with applicable data protection legislation, including the Personal Data Protection Act 2010 of Malaysia ("PDPA") and other relevant statutory requirements.
1.3 By registering an account on the jeslot Platform, accessing the Platform, or otherwise engaging with our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the jeslot Platform.
1.4 This Policy is incorporated by reference into jeslot's Terms & Conditions, which govern your use of the Platform. Terms defined in the Terms & Conditions have the same meaning when used in this Policy unless otherwise stated.
2.1 For the purposes of applicable data protection law, jeslot is the data controller in respect of personal data collected directly through the jeslot Platform. As data controller, jeslot determines the purposes and means of processing personal data collected from Members and Platform visitors.
2.2 Where jeslot engages third-party service providers to process personal data on its behalf (for example, KYC verification providers, payment processors, and customer support platforms), those providers act as data processors under written agreements that require them to process data only in accordance with jeslot's instructions and to maintain appropriate security standards.
2.3 Contact details for data protection enquiries are set out in Section 15 of this Policy.
3.1 jeslot collects personal data through several channels: directly from you when you register or use the Platform; automatically through technical systems when you access the Platform; and from authorised third parties such as KYC verification providers and payment processors. The categories of data collected are set out in the table below.
| Category | Data Elements | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, government ID number (MyKad / passport) | Registration form; KYC document submission |
| Contact Data | Email address, Malaysian mobile phone number, residential address | Registration form; account settings updates |
| Financial Data | Payment method type, e-wallet identifiers (TNG/Boost), bank account reference, transaction history, deposit and withdrawal amounts in MYR | Payment processor integration; transaction records |
| Gaming Activity Data | Game participation history, bet amounts, win/loss records, session duration, game preferences, bonus usage | Platform activity logging |
| Technical Data | IP address, device type, operating system, browser type, screen resolution, session tokens, login timestamps | Automatic collection via server logs and cookies |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Responsible Gaming Data | Self-exclusion status, deposit limits set, session limit preferences, cooling-off periods | Member account settings; support team records |
3.2 jeslot does not collect sensitive personal data beyond what is strictly necessary for identity verification, age verification, and compliance with anti-money laundering requirements. We do not collect biometric data, health data, or data relating to criminal convictions unless required by specific regulatory obligations.
4.1 jeslot processes your personal data for the following purposes:
5.1 jeslot processes personal data on one or more of the following legal bases:
6.1 The jeslot Platform uses cookies and similar tracking technologies (including session tokens, local storage, and web beacons) to provide and improve Platform functionality. Cookies are small text files stored on your device by your browser when you visit a website.
6.2 jeslot uses the following categories of cookies:
6.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect your ability to log in and use the jeslot Platform. Disabling other cookie categories will not affect your access to core Platform features.
7.1 jeslot does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Personal data is shared only in the following circumstances:
8.1 Some of jeslot's authorised service providers may process personal data outside of Malaysia. Where personal data is transferred internationally, jeslot ensures that appropriate safeguards are in place to provide an equivalent level of data protection to that afforded under Malaysian law, including through the use of standard contractual clauses or equivalent contractual protections.
8.2 By using the jeslot Platform, you consent to the transfer of your personal data to service providers located outside Malaysia where necessary to provide the Platform services, subject to the safeguards described in this section.
9.1 jeslot retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and contractual obligations. The following indicative retention periods apply:
9.2 Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with jeslot's data disposal procedures.
10.1 Subject to applicable legal limitations, you have the right to:
10.2 To exercise any of the above rights, please submit a written request to [email protected] with the subject line "DATA RIGHTS REQUEST — [Your Account Reference]." jeslot will acknowledge your request within 48 hours and respond substantively within 21 business days. We may require identity verification before processing your request.
10.3 Certain rights may be limited where exercising them would conflict with jeslot's legal obligations — for example, jeslot is required to retain KYC and transaction records for prescribed statutory periods regardless of a Member's deletion request.
11.1 jeslot implements and maintains a comprehensive suite of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
11.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jeslot will notify affected Members and relevant regulatory authorities without undue delay and in accordance with applicable notification requirements.
12.1 jeslot employs identity verification and age verification procedures to prevent persons under 21 years of age from accessing the Platform. If jeslot discovers that personal data has been collected from a person under the age of 21, such data will be promptly deleted and the associated account closed.
12.2 If you are a parent or guardian and believe that a minor in your care has accessed the jeslot Platform or provided personal data to jeslot, please contact us immediately at [email protected] so that we can take appropriate action.
13.1 The jeslot Platform does not include outbound links to third-party websites or services in its main content areas. To the extent that any third-party services are accessed in connection with payment processing or game delivery, those services operate under their own privacy policies. jeslot is not responsible for the privacy practices of third-party services.
13.2 jeslot's responsibility for personal data ends at the point of transmission to an authorised third-party processor under a written data processing agreement. Beyond that boundary, the third party's own privacy policy and data protection obligations apply.
14.1 jeslot may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or Platform features. Material changes will be communicated to registered Members via email to the address on file and/or via a prominent notice on the Platform at least fourteen (14) days before the changes take effect.
14.2 Your continued use of the jeslot Platform following the effective date of any updated Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not agree to any changes, you must cease using the Platform.
14.3 The current version of this Policy, including its effective date, is always accessible at jeslot.asia/privacy-policy.
15.1 For all privacy-related enquiries, data rights requests, or concerns regarding how jeslot handles your personal data, please contact us through one of the following channels:
15.2 jeslot aims to acknowledge all privacy enquiries within 48 hours and to resolve data rights requests within 21 business days of receipt.
All data transmitted between your device and jeslot is encrypted with 256-bit SSL/TLS. Your credentials and financial data are never transmitted in plain text.
jeslot does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is used only to operate and improve the jeslot Platform.
Access, correct, or restrict processing of your personal data at any time. Data rights requests are acknowledged within 48 hours and resolved within 21 business days.
jeslot passwords are stored using one-way bcrypt hashing. No jeslot staff member can view your plain-text password — ever. Password resets require email verification.
Identity documents submitted for KYC verification are stored in encrypted form with access logging. Documents are processed by vetted, contracted verification providers only.
jeslot does not hold your data indefinitely. Defined retention schedules govern how long each data category is kept, with secure deletion upon expiry of the retention period.
jeslot protects your data and your privacy. Log in to your account to manage your privacy preferences, update your data, or access your transaction history.
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